We are here to help

Keep your plans moving.

For an account problem, request visibility issue, privacy question, or removal request, use Support in your account. It creates a ticket in the owner’s dashboard; no email notification is sent.

You can also contact info@wedbrilliant.com. Include the affected business or request name and a short explanation. Do not include passwords, card details, private identification, or unnecessary guest information.

New account registration

Public vendor browsing is available without a login. Separate vendor signup and couple signup pages are available, while public registration remains closed until verification email delivery is configured. Existing accounts can log in; ChatGPT pilot participants can use the existing-account option on that page.

Request not appearing?

• The couple must publish the request; drafts remain private.
• The vendor must be approved. Profile edits send it back for review.
• Service, budget, availability, the couple’s radius, and the vendor’s travel limit must match.
• The vendor and couple must use different sign-in accounts.

The owner can use Vendor reviews → Check request visibility for exact matching reasons.

Your records

Open Account → Download my records for a personal export. Closing a request stops new proposals and does not delete its history. Use Support for removal requests. Owner recovery controls are separate from personal exports.